Delegates Terms & Conditions

  1. Scope of Agreement
    These terms and conditions (“Terms”), together with the order submitted by you, the Delegate (whether online or in hard copy) (“Order”), comprise the “Agreement” between you, the Delegate, and us, Clarion Events (“Organiser”) governing your use of our services, including attendance at the Event at the Venue on the Date. Where capitalised terms are not defined in these Terms, they shall have the meaning given to them on the Order.
  2. Attendance at Event
    Registration Fees Includes:
    • Attendance at seminars, master classes and conference sessions pre-arranged by Organiser
    • Attendance at all networking lunches and dinners (not including food or drink outside the Event)
    • Attendance at organised Drinks receptionParticipation in pre-arranged one-to-one meetings is at the discretion of the Organiser. Furthermore, it is not possible to guarantee that all meeting choices submitted can be arranged.
    To ensure that the Delegate receives maximum value from the pre-arranged one-to-one meetings, the Delegate will be directed to complete a profile for inclusion in an on-line catalogue. A date will be specified by which time your profile must be submitted to Organiser.Organiser will provide profiles of supplier/and or sponsor representatives and other Delegates to assist you in selecting who you would ideally like to meet during the pre-arranged meeting sessions. A date will be specified by which time meeting choices must be submitted to Organiser.Organiser does not guarantee the accuracy of such information or the actual attendance of the named attendees and will not be liable to Delegate for any change in the number or identity of other attendees or for any attendees who do not keep scheduled appointments, notwithstanding any other of the Terms.You warrant that you are appropriately qualified for attendance at the Event and will conduct yourself in a proper and professional manner at all times, and shall adhere to any health & safety, security or other requirement of Organiser (or of the Venue or other person approved by Organiser) in relation to the Event.

    All content and other materials provided by or on behalf of Organiser at or in relation to Event contain copyright, trademarks or other intellectual property rights or Organiser or other third parties and Delegate shall not and shall not allow any other person to copy, modify, adapt or otherwise use such content and materials for any purpose without Organiser’s (or the relevant third party’s) express prior written consent.

    4. Costs to You and Cancellation by You
    The Total Fees specified on the Order are exclusive of VAT and any other applicable sales tax which shall be payable in addition. All fees shall be payable to Organiser within the time specified by Organiser in full without any deduction counterclaim or set-off by Delegate.

    All advertised Early Bird and Special Group Discounts offers require payment before the cut-off date specified on the Order in order to be eligible for advertised special offer. All advertised discount offers cannot be combined with any other offer.

    The booking fee does not include accommodation or travel costs; these are the responsibility of the Delegate.

    Delegates are responsible for the cost of gratuities that might include use of leisure facilities available at the Venue, parking, wine with meals (where applicable) and other items not planned such as non-Organiser arranged dining, mini-bar, other refreshments and telephone calls.

    Delegate bookings are transferable but cannot be cancelled. If you are unable to attend, you must notify Organiser as soon as possible and in any event at least 4 weeks prior to the Event, and you may specify which of the following two options you wish to choose:

    Option 1:A Delegate, who is unable to attend the Event may nominate a substitute who should be of similar standing in terms of business and financial responsibility. A Substitute Delegate must be submitted in writing to the Organiser and must be approved by Organiser (in its absolute discretion) and must also
    agree to abide by these Terms. You will remain primarily responsible for their conduct and discharge of any fees incurred by them.

    Option 2: You may request a credit voucher once full payment is received by Organiser. The voucher will be valid for twelve months from date of issue and can be used against payment for the registration fee of any other event operated by Organiser, subject to availability and booking such event. It is essential that Delegates register through the normal channels for the alternative event and notify Organiser of the voucher number when booking. The voucher will then be accepted as full (or part) payment. You must claim a credit voucher within 28 days of written notice of your booking cancellation. Claims made after this date will not be considered. Bookings cancelled inside of 10 days of the event start date are not subject to our credit voucher terms. Please note that all fees remain payable and shall be retained by Organiser.